Go to our JAH 4.0 platform and sign in
Create a new notice in the Claims module
Follow the instructions and create a claim*
*Once you create your claim, our team will contact you as soon as possible.
Our Claims team guides you through notice and claim so your operation is documented in time.
Our Claims team stays with you at every step of the process.
Schedule a meeting with our Claims team.
Monday to Friday
Time zone: GMT-5 (8:00 a.m. – 5:00 p.m.)
Depending on the type of claim, these are some of the most common documents:
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If you cannot yet sign in to the JAH 4.0 platform, complete this form. We will contact you to support you and register your report.
At JAH we stay with you at every step so your claim process is agile, secure and reliable.
Bogotá, Colombia — Presence in 16 countries across the Americas and Europe
contacto@jahinsurance.demo
+57 (1) 234 5678
| Feature | JAH Insurance Brokers | General insurance broker |
|---|---|---|
| Specialization | 100% logistics and cargo risk | General portfolio (auto, life, home, cargo) |
| Geographic reach | 16 countries across the Americas and Europe | Limited local or regional coverage |
| Industry experience | 24+ years specialized in logistics | Varies, with no focus on international transport |
| Claims handling | Dedicated technical team and end-to-end support | Standard process with no cargo specialization |
| Own technology | JAH 4.0 platform: self-service, certificates, reports | No platform built for logistics operations |
| Deductible | 0% on eligible operations | Standard market deductible (3–10%) |
| Operational integration | API for certificate issuance and quotes | Manual or limited processes |
| Demonstrated volume | 207,000+ certificates issued, USD 10+ billion insured | No public cargo-specific metrics |